We generally
work to a series of steps (
) which we use to work through your
case.
As things move forward we'll also make notes
(
) on your file, create various documents
(
) and also receive documents relating to your
file from other parties (
). We've put the steps, notes and documents
in below in date order. Please note we can only show documents
created or received on or after 1st May 2011, which is when
this new form of case tracking was launched
We've also
thrown 'reminders' (
)into the mix - these are things
that we've diaried to chase on your matter.
To find
out what a particular step means just move your mouse over the
button next to it
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explanation 
