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Case Tracking - What our clients think of it |
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Testimonials - what our clients think At the end of every matter we send out a questionnaire to our clients, asking them what they thought of our service. Here are just some of the comments they made specifically about the on-line Case Tracking service "The use of the Internet is very good, especially the detailling of the steps in the process to completion. Not only does it give the benefit of clarity through the various stages and progress but also helps to understand the amount of work that is involved. I will choose F&P again in my next move and I know the estate agent we purchase through was also suitably impressed with your informative and forward thinking approach" "I used email and the internet for all my dealings, service was very good, information as and when I needed it. Many thanks." "Excellent internet service." "Sue Leigh gave us a 1st class service. Useful to be able to view our case by internet." "We think the internet service excellent." "The internet service was excellent as we were able to keep tracks of every step." "Many thanks to all involved from your receptionists through to solicitor. All have been pleasant, professional and efficient. My particular thanks and praise to Susan Leigh - brilliant. Your website has been excellent enabling us to keep abreast of progress without constantly having to telephone. Your total service has greatly eased the "pain" of a stressful procedure. Please convey my thanks and appreciation to all involved." |
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